FAQ/Tips and Tricks



How do I request a price quote?

  • Go to the Get a Quote page.
  • Fill out the contact form, select your product and complete the form.
  • If your quote request does not fit the form, please send an e-mail with your specifications along with your contact information to: quote@indigoinkprint.com


How do I place an order?

  • To place an order online, visit our online catalog, click on the product you want to order and follow the instructions as prompted. If you are an existing customer, be sure to log in.  Once logged in, you will be able to see past jobs and order again to save time.  If you don’t know your login ID or Password, email order@indigoinkprint.com
  • Don’t see what you want in our catalog? To get a custom product price quote, fill a quote request form and follow the instructions as prompted.  Remember, the more detail you provide, the easier it is for us to get you what you are looking for.
  • If you have already been given a price quote, you can select the “click to order online” button on that quote and follow the instructions as prompted.
    indigo ink click to order online
  • Want to communicate with a Project Manager directly? No problem.  Follow the steps below…
  • e-mail your file and instructions along with your company/contact info and your P.O. (if required) to: order@indigoinkprint.com
  • You will receive a response that we received your e-mail. If you do not receive a response within 1 hour please call us to ensure that we received your e-mail.
  • If your file is over 30 mb, please upload the file to our FTP site.
    • Email your order specifications and instructions to order@indigoinkprint.com
    • Go to “Upload Files”link at the top right corner of our website.
    • Click on the “Upload a file” button and follow the prompts.
    • The Project Management Team will be notified that a file has been uploaded. Again, it is important if you have not already do so, to email us to let us know you have uploaded your file.  This helps us double check that the correct file goes with the correct order request.


What kind of bleed does my file need?

  • For most jobs we require at least .0625″ (1/16″) bleed.
  • For booklets we require at least .125″ (1/8″) bleed


How close to the edge can I set my text?

  • We suggest keeping text at least .125″ away from the edge.


Do I need to add crop marks?

  • Please include crop marks in your .pdf so we can accurately cut your job.


What is the difference between Black and Rich Black?

  • Rich black uses more colors to make the black look more solid and deep.
  • 100% black should be used for text, and finer line details. Rich black. should be used for things that need to pop, or has a decent size coverage. Avoid rich black for text due to registration issues.
  • Rich black values are as follows.
    • Cyan 60%
    • Magenta 40%
    • Yellow 40%
    • Black 100%


Can I set up my text as a Rich Black?

  • Set up text as 100% Black whenever possible. This will eliminate fuzzy, out of registration text. When black text is made with all 4 colors, it is difficult to perfectly register on such a small area, especially serif fonts with intricate details.


What is the preferred file format?

  • We suggest submitting .pdf files with outlined fonts. Add your crop marks and then flatten your file before submitting your order.
  • You can also send native file formats: .ai, .indd, .psd, .qxd, .eps
  • There are other options to send files but it may result in lower quality: .jpg, .jpeg, .tiff, & Microsoft Office files.


What .pdf settings should I use?

  • Save the .pdf as a Acrobat 4.0 (.pdf 1.3) compatible file.
  • Click this link to download our Acrobat Settings File.
  • Be sure to proof the .pdf that you create for errors. If you do find errors they must be corrected before submitting for printing.


How do I send native files properly?

  • Package files with all fonts, pictures, and links used in the file. We need ALL components used to create your file, so that we can open it correctly on our end.


Can I submit Microsoft Office files?

  • Yes, but we must make a .pdf and have you approve the file.
  • Beware of color shift. Colors tend to look more purple when printing from Microsoft products.
  • We prefer if you send us .pdf files.


Can I use transparency effects in my file?

  • Flatten ALL transparency to avoid problems.
  • Do not use transparency, blending modes, or effects with spot colors. Always convert your spot color to CMYK and flatten before submitting your order.
  • Try to avoid multiple transparencies, blending modes and effects in your document.


How can I keep my printed piece from looking purple when I want blue?

  • There should be at least a 30 point difference between cyan and magenta in the file, otherwise it may print purple.
  • Printing from Microsoft applications tend to make blues look more purple.


Should I set up my file as a RGB or CMYK file?

  • We print in CMYK. Set up every job in CMYK color mode. If you work in RGB, convert your file to CMYK before print, or you may experience a large color shift. Monitor display will not accurately predict how a printed CMYK document will look.


Will my printed job look like what I see on my monitor?

  • No, computer monitors display images in RGB, meaning that the colors are made from a combination of Red, Green, and Blue plus brightness (light and dark) and projected on your monitor. Print media is mostly composed up of CMYK values, Cyan, Magenta, Yellow, and Black. Therefore, your monitor will not give you a very accurate representation of what the print output will be. Color for print is produced by reflective color, meaning the color is produced by the light hitting and reflecting that color back. DO NOT rely on your computer monitor to match printed output. Since a monitor and print are very different, it is always wise to proof your project before a run, to assure color issues are taken care of before the job is completed.
  • Large differences in printer and monitor calibration also make it very difficult to accurately match color from a monitor to print.
    If your print job is color sensitive, request a proof first!


What resolution should my files be?

  • We suggest that your files be at least 300 dpi.
  • The Indigo can print at 812 DPI and our offset press prints at 2400 DPI.


How do I set up a White Ink file for the HP Indigo?

  • Step 1: Create a new Spot Color Named “HP White 1” – You must name the spot color that exact name or it will not work. Make the color of the spot color: CMYK = 5, 5, 5, 5 (this will allow it to display on screen as a gray tone so you can see it).
  • Step 2: Set any elements desired to print with white ink to fill with “HP White 1”.
  • Step 3: When putting white under an image or text, contract the white area by 2 pixels, otherwise registration may be off.
  • Step 4: Set all areas for white ink on TOP of all other elements (even though it will print underneath).
  • Step 5: Set all white ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (this is done through the attributes panel in InDesign / Illustrator).
  • Step 6: Make sure all PMS and Spot colors are set to convert to CMYK except the HP White 1 Spot color.
  • Step 7: Output PDF with Bleeds and Crops.

Note: If printing a full colored image on dark colored stocks it’s best to set a layer of white ink over the image area so that the image is printed on top of the white layer and it will show up better.


How do I set up a White Ink file for Envelope printing?

  • Set all items to print as 100% black
  • Let us know when you place the order that everything is to print 100% solid white


How to set up a Bleed

InDesign or Illustrator

What’s a bleed and why do I need one?

If you want your artwork to go to the edge of your printed piece, you’ll need to set up a bleed. A bleed is printing that goes to the edge of the sheet after trimming. It is part of the background artwork that will be trimmed off after your file is printed and cut to the finished size.

Bleed Settings:

We need a .0625” bleed on each edge.

Our safe zone is .1875” from the edge of the canvas. Keep text and other important items at least .1875” away from the edge of your canvas.

6x4 bleed sample

Step 1: Create a new document. Enter your document size and enter .0625” bleed on all 4 edges.

Illustrator New Document

Step 2: Extend the art that you want to bleed to the edge of the bleed zone.

background to bleed with arrow

Step 3: Save your .pdf file with .0625” bleeds.
On the left, click the “Marks and Bleeds” menu.
Check the box “Use Document Bleed Settings”.

export with bleeds

 

6x4_Sample_File PDF

 

Bleed Set Up File PDF

Digital Flat Foil Compatible Paper Stocks

  • Blazer Gloss and Silk Cover
  • Mohawk Everyday Digital Cover
  • Neenah Classic Crest 100% Recycled Cover
  • Neenah Classic Crest Natural White Smooth Cover
  • Neenah Dark Stocks 100# Cover – Epic Black, Patriot Blue
  • Neenah Environment Desert Storm 100# Cover
  • Digi Uncoated Label

Available Digital Flat Foil Colors

  • Clear
  • Gold
  • Silver
  • Copper
  • Blue
  • Red
  • Matte Gold
  • Matte Silver
  • Rainbow Silver

Limitations of Digital Flat Foil

In our extensive testing, we have found that some designs and applications work better than others. While we continue to experiment with ways to overcome these issues, in the meantime, this is the list of things to avoid.

  • Avoid thin lines. Lines should be at least 1pt thick.
  • Avoid thin, scripty, and small fonts
  • No tight registration for Foil(s) + CMYK. You must have at least 1/4” (.25”) distance between foil and CMYK elements.
  • We cannot digitally flat foil directly on top of full color print unless we laminate the sheet with a printable soft touch laminate (See instructions for set up in this guide).
  • We can print CMYK over top of the Silver foil only.
  • No more than one foil color per sheet, unless the second foil is clear gloss foil.
  • No mailing addresses in foil (due to USPS limitations)
  • We cannot foil on envelopes or large format posters.
  • We cannot foil on laminated perfect bound book covers
  • We can only foil on one side of a double side laminated piece. If you would like foil on both sides of a laminated piece, we would need to print and laminate two single sided sheets and duplex them together.
  • Due to the nature of the process, there is the possibility that the Digital Flat Foil may stick to random spots on the sheet, resulting in small foil specks where otherwise not intended.

Digital Flat Foil Set Up Instructions

Digital Flat Foil Only

Digital Flat Foil
  • Step 1: Set all foil elements to the spot color “HP Foil” and let us know what foil color you want.
  • Step 2: Convert all fonts to outlines

Digital Flat Foil + CMYK or Black (No tight registration or overlapping)

Copper Foil full color
  • Light Colored Papers:
    • Step 1: Set all foil elements to the spot color “HP Foil”
    • Step 2: Make sure all other color is set to CMYK
    • Step 3: Convert all fonts to outlines
  • Dark Colored Papers:
    • Step 1: All CMYK will need a layer of white ink under the CMYK so the ink can stand out against the dark paper. See our white ink instructions to learn how to set up white ink.
    • Step 2: Set all foil elements to the spot color “HP Foil”
    • Step 3: Make sure all other color is set to CMYK + White Ink per instructions
    • Step 4: Convert all fonts to outlines

Reminder – foil and CMYK should not touch or overlap. No close registration. Please allow time for a printed proof.

CMYK printed on Silver Digital Flat Foil (with or without Soft Touch lamination on top)

Printable Silver Foil
  • Step 1: Set all foil elements to the spot color “HP Foil” and set all foil elements to overprint over top of the CMYK layer
  • Step 2: Set all other color to CMYK
  • Step 3: Convert all fonts to outlines

Please allow time for a printed proof.

CMYK + Soft Touch lamination with Digital Flat Foil on top

Copper Foil Soft Touch Full Color
  • Step 1: Set up CMYK elements
  • Step 2: Set all foil elements to the spot color “HP Foil”
  • Step 3: Set all foil elements to overprint over top of the CMYK layer
  • Step 4: Convert all fonts to outlines

CMYK + Digital Flat Foil with Soft Touch Lamination on top (no tight registration)

  • Step 1: Set up CMYK elements
  • Step 2: Set all foil elements to the spot color “HP Foil”
  • Step 3: Convert all fonts to outlines

Digital Flat Foil + White Ink

  • Step 1: Set all foil elements to the spot color “HP Foil”
  • Step 2: Set all white elements to the spot color “HP White 1”
  • Step 3: Convert all fonts to outlines

Black Ink Spot Gloss

Spot Gloss Black on Black
  • Step 1: Set all foil elements to the spot color “HP Gloss”
  • Step 2: Convert all fonts to outlines

Spot Gloss on CMYK

Spot Gloss CMYK
  • Step 1: Set up CMYK elements
  • Step 2: Add a White Ink Layer set to spot color “HP White 1”
  • Step 3: Set HP White 1 elements to overprint over top of the CMYK layer
  • Step 4: Set all spot gloss elements to the spot color “HP Gloss”
  • Step 4: Convert all fonts to outlines

If you have elements that will not have spot gloss, then create an additional CMYK file. This option requires a printed proof due to the nature of the process.

Spot Gloss + White Ink

  • Step 1: Set all spot gloss elements to the spot color “HP Gloss” over top of the White Ink layer
  • Step 2: Set all white elements to the spot color “HP White 1”
  • Step 3: Convert all fonts to outlines

Digital Metallic Ink Set Up

 

Instructions for Silk Paper

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.

  • The first layer is your CMYK design.
  • The second layer goes above your CMYK layer. Name it “Metallic” – copy-paste-in-place all elements that should be printed in Metallic Ink on this layer.
  • Step 1: Create a new Spot Color Named “HP Metallic” – that’s HP (space) Metallic. You must name the spot color that exact name or it will not work. Pick any CMYK build for the spot color.
    Step 1 Metallic Ink Silk
  • Step 2: Any elements that will be printed with metallic ink should have a fill or stroke set to “HP Metallic”. These elements will print as silver metallic.Note: If you want to make a metallic color you will need to add metallic ink on top of the CMYK. Ultimately, the silver metallic will print under the CMYK to make a metallic CMYK color. Note – lighter colors work better. Dark colors will not look as metallic as lighter colors. See step 3.
  • Step 3: Copy the design element and paste on top of the CMYK and set to the Metallic ink spot color.
  • Step 4: Set all Metallic ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (found in the attributes panel in InDesign / Illustrator).
    Step 4 Metallic Ink Silk
  • Step 5: Make sure all PMS and Spot colors are set to convert to CMYK except the HP Metallic Spot color.
  • Step 6: Output PDF with Bleeds and Crops.

Instructions for Uncoated Paper

Note: In Illustrator or InDesign, we recommend creating 3 separate layers.

  • The first layer is your CMYK design.
  • The second layer goes above your CMYK layer. Name it “Metallic” – copy-paste-in-place all elements that should be printed in Metallic Ink on this layer.
  • The third layer goes above your Metallic Ink layer. Name it “White” – copy-paste-in-place all elements that should be printed in white on this layer.
  • Step 1: Create a new Spot Color Named “HP Metallic” – that’s HP (space) Metallic. You must name the spot color that exact name or it will not work. Pick a CMYK build for the spot color.
    Step 1 Metallic Ink Uncoated Note: For uncoated stocks, metallic elements need an additional white ink layer beneath them. In your file you will need to add white ink ON TOP of the metallic.
  • Step 2: Create a new Spot Color Named “HP White 1” – that’s HP (space) White (space) 1. You must name the spot color that exact name or it will not work. Pick a CMYK build for the spot color.
    Step 2 Metallic Ink Uncoated
  • Silver Metallic
    • Step 3: Set any elements desired to print as metallic ink to fill with “HP Metallic”. These elements will print as silver metallic.
    • Step 4: Copy the metallic ink design elements and copy-paste-in-place on top of the metallic ink design elements (on your white ink layer). Set these elements’ fills and/or strokes to HP White 1 spot color and set to overprint in the attributes window.
  • Steps for Metallic CMYK
    • Step 5: Create your CMYK design elements
    • Step 6: Copy the CMYK design element and paste on top of the CMYK (in your metallic ink layer) and set to the Metallic Ink spot color and set to overprint in the attributes window.Note: Ultimately, the white ink and the metallic ink will print under the CMYK to make a metallic CMYK color. Lighter colors work better. Dark colors will not look as metallic as lighter colors.
    • Step 7: Copy the Metallic Ink design elements and copy-paste-in-place on top (in your White Ink layer). Set these elements’ fills and/or strokes to HP White 1 spot color. Set to overprint in the attributes window.
    • Step 8: Be sure to set all Metallic Ink and White Ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (found in the attributes panel in InDesign / Illustrator).
      Step 8 Metallic CMYK Ink Uncoated
    • Step 9: Make sure all PMS and Spot colors are set to convert to CMYK except the HP Metallic Spot color.
    • Step 10: Output PDF with Bleeds and Crops.

Set Up for Hp Indigo | Set Up for Envelope Press

How to set up a White Ink file for the HP Indigo

White Ink Only

White Only HP

  • Step 1: Create a new spot color named “HP White 1” – that’s HP (space) White (space) 1. You must capitalize and name the spot color that exact name or it will not work. You can pick any color build. We suggest 100% magenta, so it is easy to see.
    HP White 1 Spot Color
  • Step 2: Set all elements to print in white ink to fill with the spot color “HP White 1”.
  • Step 3: Output PDF with .0625” Bleeds and Crops.
    Output Bleeds
  • That’s it, you’re ready to print!

White Ink and CMYK on a white or light-colored stock

CMYKW HP2

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.

  • Name the first layer CMYK. Place your CMYK artwork on this layer.
  • Name the second layer White. This layer goes above your CMYK layer. Place your White elements on this layer.
    White CMYK Layers
  • Step 1: Create a new spot color named “HP White 1” – that’s HP (space) White (space) 1. You must capitalize and name the spot color that exact name or it will not work. You can pick any color build. We suggest 100% magenta, so it is easy to see.
    Set White to Overprint Light Stock
  • Step 2: Set any elements desired to print with white ink to fill with “HP White 1”.
  • Step 3: Make sure all PMS and Spot colors are set to convert to CMYK except the HP White 1 Spot color.
  • Step 4: Output PDF with .0625” Bleeds and Crops.
  • Output Bleeds

White Ink and CMYK on a dark stock

White CMYK Dark

When printing a full color image on dark stock, white ink will need to print under the CMYK otherwise the artwork will not show up on the dark stock. Even though white ink will print under the CMYK, you will set up the file so white is on top of your CMYK elements. Once on press, our software will put white under the CMYK. Follow the instructions below to set up your file.

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.

  • Name the first layer CMYK. Place your CMYK artwork on this layer.
  • Name the second layer White. This layer goes above your CMYK layer. Place your White elements on this layer.
    White CMYK Layers
  • Step 1: Create a new spot color named “HP White 1” – that’s HP (space) White (space) 1. You must capitalize and name the spot color that exact name or it will not work. You can pick any color build. We suggest 100% magenta, so it is easy to see.
    HP White 1 Spot Color
  • Step 2: Set any elements desired to print with white ink to fill with “HP White 1”.
  • Step 3: Set all areas for white ink on TOP of all other elements (even though it will print underneath).
    Before After White Ink
  • Step 4: Set all white ink elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (found in the attributes panel in InDesign / Illustrator).
    Set White to Overprint
  • Step 5: Make sure all PMS and Spot colors are set to convert to CMYK except the HP White 1 Spot color.
  • Step 6: Output PDF with .0625” Bleeds and Crops.
    Output Bleeds

White Ink Opacity Variation

White Opacity Snowflakes

There are creative ways to use white ink to achieve varying levels of opacity. For instance, designing an image with snowflakes, the example shown here. To do this, create different layers, each used to achieve different opacity levels. You can use up to 4 different white spot colors, HP White 1, HP White 2, HP White 3, HP White 4 to vary the opacity/depth of the white. When designing you can stack the white spot colors on top of each other to achieve a more opaque white.

How to set up a White Toner file for Envelope printing

White Toner Only

White only Env

  • Set all items to print as 100% black
  • Let us know that everything is to print 100% solid white when you place your order
  • Output a .pdf file.
  • *If we are printing on your cardstock on our Oki and the artwork has bleeds, output the PDF with .0625” bleeds and crops.
    Output Bleeds

CMYK on a dark stock

 

CMYK Env2

  • Good News – You don’t have to do anything. Our software will automatically add white toner behind all CMYK elements.
  • Output a .pdf file and let us know you want us to print white toner under all CMYK elements.
  • *If we are printing on your cardstock on our Oki and the artwork bleeds, output the PDF with .0625” bleeds and crops. Output Bleeds

White Toner and CMYK on a dark stock

 

White CMYK Env2

Note: When printing a full color image on dark stock, white toner will need to print under the CMYK otherwise the artwork will not show up on the dark stock. Even though white ink will print under the CMYK, you will set up the file so white is on top of your CMYK elements. Once on press, our software will put white under the CMYK. Follow the instructions below to set up your file.

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.

  • Name the first layer CMYK. Place your CMYK artwork on this layer.
  • Name the second layer White. This layer goes above your CMYK layer. Place your White elements on this layer.
    White CMYK Layers
  • Step 1: Create a new spot color named “SpotColor_White” – that’s SpotColor(underscore)White. You must capitalize and name the spot color that exact name or it will not work. You can pick any color build. We suggest 100% magenta, so it is easy to see. Env Spot Color White
  • Step 2: Set any elements desired to print with white toner to fill with “SpotColor_White”.
  • Step 3: Set all areas for white toner on TOP of all other elements (even though it will print underneath).
    Envelope before white ink:
    Env file before white ink Envelope after white:
    Env file after white ink
  • Step 4: Set all white toner elements to ‘overprint fill’ and ‘overprint stroke’ accordingly (found in the attributes panel in InDesign / Illustrator). Env set white to overprint
  • Step 5: Make sure all PMS and Spot colors are set to convert to CMYK except the SpotColor_White Spot color.
  • Step 6: Output PDF.
  • *If we are printing on your cardstock on our Oki and the artwork bleeds, output the PDF with .0625” bleeds and crops. Output Bleeds

Spot Color Set up Instructions

InDesign or Illustrator

  • Step 1: Add a New Swatch to the Swatches window
    spot color set up 1.JPG
  • Step 2: Change the Color Type to Spot Color
  • Step 3: Name the Spot Color
    HP White 1 Spot Color

    • For White Ink: “HP White 1” and set it to be 100% Magenta
    • For Digital Flat Foil: “HP Foil” and set it to be 100% Cyan
    • For Metallic Ink: “HP Metallic” and set it to be 100% Black

Photoshop

  • Step 1: Image > Mode > Grayscale
  • Step 2: Image > Mode > Duotone
  • Step 3: Change the Type to Monotone
  • Step 4: Name the custom Spot Color
    photoshop spot color

    • For White Ink: “HP White 1” and set it to be 100% Magenta
    • For Digital Flat Foil: “HP Foil” and set it to be 100% Cyan
    • For Metallic Ink: “HP Metallic” and set it to be 100% Black

Assigning Spot Channels in Photoshop (PDF) →

How to turn on Overprint

Illustrator

  • Step 1: Select text or object that will be overprinting.
  • Step 2: Window > Output > Attributes
  • Step 3: Check the “Overprint Fill” box. If you have a stroke on your element, check the “Overprint Stroke” box as well
  • Step 4: Convert all fonts to outlines

InDesign

  • Step 1: Select text or object that will be overprinting
  • Step 2: Window > Attributes
  • Step 3: Check the “Overprint Fill” box. If you have a stroke on your element, check the “Overprint Stroke” box as well
  • Step 4: Convert all fonts to outlines

Photoshop

  • Save your Foil file separate from your CMYK file

Digital Die Cut and Score Set Up

Indigo Ink can die cut and score digitally without the need to make a traditional die. We can create kiss cut labels, die cut labels, die cut cards, and die cut and scored items like packaging.

  • The largest print area for die cutting is 16.5” x 11.5”
  • Die cut and score lines should be .5 points thick

How to set up a file for Die Cutting or Kiss Cutting

Die Cut Feather

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.
Name the first layer CMYK. Place your CMYK artwork on this layer.
Name the second layer Die Cut. Place your die line on this layer.

Die Cut Layers

  • Step 1: Create your die line around your artwork. If you want your die cut/kiss cut piece to bleed, extend your artwork at least .0625” past the die line.
  • Step 2: Set your die line to be 100% Magenta
  • Step 3: Output PDF.

How to set up a file for the Die Cutting and Scoring

die cut score setup

Note: In Illustrator or InDesign, we recommend creating 2 separate layers.
Name the first layer CMYK. Place your CMYK artwork on this layer.
Name the second layer Die Cut. Place your die line on this layer.

Die Cut and Score Layers

  • Step 1: Create your die line around your artwork. If you want your die cut piece to bleed, extend your artwork at least .0625” past the die line.
  • Step 2: Set your die line to be 100% Magenta
  • Step 3: Set your score line to be 100% Cyan
  • Step 4: Output PDF.

Things to avoid:

  • Make sure that there are no clipping masks on the die line layer.
  • Make sure the die line is a line and not a fill.
  • Remove anything else from the die line layer, including the artwork. The die line will not work if it has any extra information anywhere inside die line layer.

Envelope Size Chart

Download our Envelope Sizing Chart PDF

Envelopes-guide
Download

Envelope Set Up and General Guidelines

When it comes to placing an envelope order, there are a few extra details to know about.

Standard Stock and Customer Supplied Stock

We currently carry Regular White txt weight envelopes.  Many of our clients prefer to supply their own envelopes, particularly when a specific color or paper substrate is needed. If you are supplying your own envelopes, we recommend the following…

      • Use envelopes with a smooth finish to ensure print quality.
      • Provide us with 15% overs (minimum of 5 extra envelopes) for file set up and internal proofing.
      • Be sure to provide a PO/Quote # or Job Name with the envelopes (if you are having your envelope vendor send a shipment directly to us, be sure to include this in the PO of that order).

Envelope File Set Up

We need a print-ready pdf file.  We are not able to print bleeds and do not recommend designs that come close to the edge.  The file should be the exact size of the envelope with the desired font in the location, size and CMYK color you want to print. If we are printing double sided, please provide a separate file for the front and the flap.

If we are printing white toner, find detailed instructions for setting up white toner here (be sure to scroll down to “How to set up a white toner file for Envelope Printing”.

If we are printing an envelope liner, please provide an envelope liner cutting guide in the exact same size.  We will use this as a template for cutting your liner.  Please note that we can only round the point of the flap.

indigo ink A7 Envelope Template

Variable Envelope File Set Up

If you are printing variable address envelopes and would like us to merge the addresses into the print-ready pdf file for you, please

      • send an excel file with the addresses formatted exactly how you want them to print. Note that anything you want to print on a separate line must be in a separate column in the excel file. Also, be sure there is only one line in each cell.
      • Send us the InDesign file for the envelope (if able) with the desired font and size in the location and color you want the address to print.

We will send a pdf proof of the merged/variable file before printing to ensure accuracy.

(Note: If you have changes to the variable data after the digital proofing has occurred, you must update the excel sheet and send a new file.  If there are fewer than 5 changes, please make note of the specific updates).

If you are planning to merge your variable addresses and provide a variable print-ready pdf, directions on how to set up a Variable Data file can be found in our online resources.

For reference, a chart of the most common envelope sizes can be downloaded from our website here.

Variable Data – InDesign

      1. Save your Excel or Google Sheets data file as a .CSV file.
        1. Each column in your .CSV file should have a header. Name, Address, City, State, Zip
      2. If your envelope artwork was created using InDesign, open your artwork file and go to step #5
      3. If your artwork is a .pdf, open InDesign and create a new document
        1. Format it to be the same size as your PDF document.
        2. Be sure to include bleeds if your document has them.
      4. Place your PDF in the new InDesign document.
        1. Drag and drop your .pdf artwork onto your new document – 0r
        2. Go to the drop-down menu – File/Place and select your PDF.
        3. Be sure to center your artwork left/right and top/bottom.
      5. Open the Data Merge toolbox
        1. Go to the drop-down menu “Window”
        2. Select “Utilities”
        3. Select “Data Merge” and the Data Merge toolbox will open.
      6. In the upper right corner of the Data Merge toolbox click on the drop-down menu and click “Select Data Source”.
      7. Choose your .CSV data file.
      8. Create a text box for your recipient addresses that matches the format you want for the variable data.
      9. In the data merge toolbox, each header of the .CSV data file will be listed. Map each necessary header to your text box and format as desired.
      10. In the upper right corner of the Data Merge toolbox click on the drop-down menu and select “Content Placement Options”.
        1. Select “Remove Blank Lines For Empty Fields”
      11. Click on the preview button in the lower left corner of the Data Merge toolbox to show your merged data.
      12. In the upper right corner of the Data Merge toolbox click on the drop-down menu and select export to PDF.
      13. Before sending your file to us, proof your .pdf file.
        1. Make any updates needed then send us your final, proofed .pdf file for printing.

Templates

For your convenience, we have provided several small format packaging templates available for download and customization. (Although, for all you creative types, you are always welcome to send us your own designed piece for printing and finishing)

More Templates Available in our Catalog
tmplt-cardbox

Playing Card Box

2.5625″ wide
3.5625″ tall
.625″ deep

Download File PDF
tmplt-coinbox

Coin Box

3.125″ wide
5.625″ tall
2.125″ deep

Download File PDF
tmplt-pyramidbox

Pyramid Box

3.125″ wide
5.625″ tall
2.125″ deep

Download File PDF
tmplt-squarebox

Square Box

4″ wide
4″ tall
4″ deep

Download File PDF
tmplt-tabletent

Table Tent

8″ wide
3.5″ tall
5.75″ tall
(to top of circle)

Download File PDF

Paper Swatch Book

Need to see the selection of digital paper stocks for yourself? Click below to order a free Indigo Ink Digital Printing paper swatch book!

Get the Swatch Book

General Guidelines

Section 1: How to set up a Bleed
Section 2: Steps for Placing an Order
Section 3: Managing my Online Account
Section 4: All Things Envelope

Section 1: How to set up a Bleed

Go to Bleed Set Up

 

Section 2: Steps for Placing an Order

      • To place an order online, visit our online catalog, click on the product you want to order and follow the instructions as prompted. If you are an existing customer, be sure to log in.  Once logged in, you will be able to see past jobs and order again to save time.  If you don’t know your login ID or Password, email order@indigoinkprint.com
      • Don’t see what you want in our catalog? To get a custom product price quote, fill a quote request form and follow the instructions as prompted.  Remember, the more detail you provide, the easier it is for us to get you what you are looking for.
      • If you have already been given a price quote, you can select the “click to order online” button on that quote and follow the instructions as prompted.
        indigo ink click to order online
      • Want to communicate with a Project Manager directly? No problem.  Follow the steps below…
      • e-mail your file and instructions along with your company/contact info and your P.O. (if required) to: order@indigoinkprint.com
      • You will receive a response that we received your e-mail. If you do not receive a response within 1 hour please call us to ensure that we received your e-mail.
      • If your file is over 30 mb, please upload the file to our FTP site.
        • Email your order specifications and instructions to order@indigoinkprint.com
        • Go to “Upload Files”link at the top right corner of our website.
        • Click on the “Upload a file” button and follow the prompts.
        • The Project Management Team will be notified that a file has been uploaded. Again, it is important if you have not already do so, to email us to let us know you have uploaded your file.  This helps us double check that the correct file goes with the correct order request.

 

Section 3: Managing my Online Account

To access your account, click on “My Account” on the top menu bar of our website.  If you are an existing client and you do not know your user ID, email your Project Manager or order@indigoinkprint.com

Once logged in, you will be able to shop online and see your special pricing, view past orders, check on the status of an existing order, place repeat orders, and pay for invoices.

Check out this blog for extensive details and instructions on how to take advantage of our online features.

 

Section 4: All Things Envelope

Go to Envelope Set Up

White Toner Setup Instructions for Envelopes

Sample Files

Click below to download our sample files.


Feather Sample 1

White Ink

Feather Sample 1

Feather Sample 2

Digital Foil

Feather Sample 2

Feather Sample 3

Digital Foil & Black Ink

Feather Sample 3

Feather Sample 4

Digital Foil & White Ink

Feather Sample 4

Feather Sample 5

Digital Foil & CMYK

Feather Sample 5

Feather Sample 6

Metallic Ink & CMYK

Feather Sample 6

Feather Sample 7

Metallic Ink & CMYK & White Ink

Feather Sample 7

Feather Sample 8

White Ink Opacity Variations

Feather Sample 8


Art Sample 1

Digital Foil & CMYK

Art Sample 1

Art Sample 2

White Ink & CMYK on Silver Board

Art Sample 2

Art Sample 3

Printable Digital Foil & CMYK

Art Sample 3

Art Sample 4

White Ink & CMYK on Holographic Board

Art Sample 4

Art Sample 5

Metallic Ink on Coated Stock

Art Sample 5

Art Sample 6

Metallic Ink on Uncoated Stock

Art Sample 6

Art Sample 7

White Ink & CMYK on Red Pepper

Art Sample 7


Die Sample 1

Digital Die Cut Greeting Card

Greeting Card Pic

Die Sample 2

Digital Die Cut Coaster

Coaster Pic

Die Sample 3

Kiss Cut & Die Cut Sticker

Sticker Pic

Die Sample 4

Score & Die Cut Package

Pyramid Pic